Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
2. Assist customers with troubleshooting technical issues and provide solutions.Maintain accurate records of customer interactions and transactions.
3. Collaborate with other team members to ensure customer satisfaction and retention.
4. Utilize MS-Office and MS-Excel to track and analyze customer data and trends.
5. Communicate clearly and effectively with customers.Identify opportunities for process improvement and contribute to the overall success of the customer service team.
If you are a proactive and customer-oriented individual looking to join a dynamic team, apply now to be a part of us exciting journey!
Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
2. Assist customers with troubleshooting technical issues and provide solutions.Maintain accurate records of customer interactions and transactions.
3. Collaborate with other team members to ensure customer satisfaction and retention.
4. Utilize MS-Office and MS-Excel to track and analyze customer data and trends.
5. Communicate clearly and effectively with customers.Identify opportunities for process improvement and contribute to the overall success of the customer service team.
If you are a proactive and customer-oriented individual looking to join a dynamic team, apply now to be a part of us exciting journey!
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