📑 Zyngram IT Services Private Limited

Master Policy Index (560 Policies)

📘 Pillar A – Core Governance & Legal (1–56)

1. Company Constitution Policy

2. Board Governance Policy

3. Executive Appointment Policy

4. Shareholder Rights Policy

5. Investor Protection Policy

6. Director Fiduciary Duty Policy

7. Independent Director Policy

8. Audit Committee Policy

9. Internal Audit Policy

10. External Audit Policy

11. Whistleblower Protection Policy

12. Anti-Corruption Policy

13. Bribery Prevention Policy

14. Conflict of Interest Policy

15. Insider Trading Prevention Policy

16. Company Seal & Signature Policy

17. Data Retention Policy

18. Privacy & Data Protection Policy

19. Cybersecurity Policy

20. Intellectual Property Policy

21. Patent Filing Policy

22. Trademark Protection Policy

23. Copyright Compliance Policy

24. Open Source Usage Policy

25. Non-Disclosure Agreement (NDA) Policy

26. Vendor Agreement Policy

27. Affiliate Agreement Policy

28. Partnership Agreement Policy

29. Franchise Agreement Policy

30. Global Expansion Policy

31. Jurisdiction & Governing Law Policy

32. Legal Dispute Resolution Policy

33. Arbitration Policy

34. Consumer Redressal Policy

35. Regulatory Compliance Policy

36. MCA & SEBI Compliance Policy

37. RBI & Payment Compliance Policy

38. Labor Law Compliance Policy

39. Taxation Compliance Policy

40. Anti-Money Laundering Policy

41. Know Your Customer (KYC) Policy

42. Beneficial Ownership Disclosure Policy

43. Related Party Transactions Policy

44. Capital Raising Policy

45. Dividend Distribution Policy

46. Profit Retention Policy

47. Reserve Fund Policy

48. Internal Control Policy

49. Risk Management Policy

50. Business Continuity Policy

51. Disaster Recovery Policy

52. Compliance Audit Policy

53. Penal System Governance Policy

54. Disciplinary Action Policy

55. Suspension & Termination Policy

56. Policy Amendment Procedure

📘 Pillar B – Social Media & Community Platform (57–112)

57. User Registration & Identity Verification Policy
58. ZIN (Zyngram Identification Number) Policy
59. Community Participation Policy
60. Code of Online Conduct Policy
61. Hate Speech & Harassment Prevention Policy
62. Anti-Discrimination & Equality Policy
63. Fake Accounts & Impersonation Policy
64. Spam & Malicious Activity Policy
65. Misuse & Abuse Reporting Policy
66. Public Chatroom Governance Policy
67. Private Messaging & Chat Safety Policy
68. Community Moderator Policy
69. Influencer & Creator Conduct Policy
70. User-Generated Content (UGC) Policy
71. Content Ownership & Rights Policy
72. Copyright Infringement & Takedown Policy
73. Prohibited Content Policy (nudity, violence, illegal content)
74. Political Content & Election Integrity Policy
75. Religious & Cultural Sensitivity Policy
76. AI-Generated Content Usage Policy
77. Advertising & Sponsored Content Policy
78. Content Moderation & Appeal Policy
79. Trending Topics & Algorithm Transparency Policy
80. Misinformation & Fake News Policy
81. Content Archiving & Deletion Policy
82. Live Streaming & Broadcast Policy
83. Freedom of Expression & Fair Use Policy
84. Privacy & User Data Rights Policy (specific to social media data)
85. Right to Access, Portability & Erasure Policy
86. Child Safety & Minor Protection Policy
87. Digital Wellbeing & Screen Time Policy
88. Community Health & Mental Wellbeing Policy
89. User Feedback & Grievance Redressal Policy
90. Account Suspension & Appeal Policy
91. Deactivation & Permanent Deletion Policy
92. Social Media Mining Rewards Policy (EGG-based engagement mining)
93. Influencer Monetization & Payment Policy
94. Creator Subscription Policy
95. Advertising Revenue Sharing Policy
96. Affiliate Promotion Policy (Social Media)
97. Community Reward Distribution Policy
98. Transparency in Monetization Policy
99. Polls, Voting & Opinion Gathering Policy
100. Event Hosting & Community Gathering Policy
101. Virtual Metahub Engagement Policy
102. Collaboration & Partnership Policy (Creators/Brands)
103. Cross-Platform Sharing Policy
104. Localization & Multilingual Content Policy
105. Accessibility & Inclusion Policy
106. Innovation & Feature Testing Policy
107. Beta Feature User Participation Policy
108. Feedback Collection & Implementation Policy
109. Legal & Regulatory Social Media Compliance Policy
110. Jurisdiction & Governing Law for Social Media Policy
111. Community Governance Council Policy
112. Social Media Transparency & Accountability Policy

📘 Pillar C – Freelancer Marketplace (113–168)

113. Freelancer Onboarding Policy

114. Client Onboarding Policy

115. Service Listing Policy

116. Project Bidding Policy

117. Direct Contract Policy

118. Escrow Payment Policy

119. Milestone Payment Policy

120. Project Completion Policy

121. Dispute Resolution Policy

122. Arbitration Policy

123. Commission Deduction Policy

124. Withdrawal Policy

125. Refund Policy

126. Chargeback Policy

127. Fake Client Prevention Policy

128. Fake Freelancer Prevention Policy

129. Duplicate Project Prevention Policy

130. Intellectual Property Transfer Policy

131. Work for Hire Policy

132. NDA Enforcement Policy

133. Service Level Agreement Policy

134. Delivery Deadline Policy

135. Revision Policy

136. Acceptance Policy

137. Rating Policy

138. Review Policy

139. Feedback Moderation Policy

140. Fraud Detection Policy

141. AI Work Disclosure Policy

142. Data Security Policy

143. Privacy in Freelance Policy

144. Client-Freelancer Communication Policy

145. In-Platform Communication Policy

146. Off-Platform Deal Ban Policy

147. Account Verification Policy

148. Taxation & GST Policy

149. International Freelancer Policy

150. Multi-Currency Payment Policy

151. Service Provider Liability Policy

152. Client Liability Policy

153. User Support Policy

154. Priority Dispute Resolution Policy

155. Grievance Redressal Policy

156. AML/KYC Policy

157. Anti-Spam Policy

158. Account Suspension Policy

159. Warning & Strike System Policy

160. Termination Policy

161. Appeal Mechanism Policy

162. Compliance with IT Act Policy

163. Compliance with Labor Law Policy

164. Payment Gateway Policy

165. Fraudulent Refund Policy

166. Dispute Mediation Policy

167. Legal Escalation Policy

168. Freelancer Marketplace Policy Amendment

📘 Pillar D – Household Services Platform (169–224)

169. Service Provider Registration Policy

170. KYC Verification Policy

171. Background Check Policy

172. Skill Certification Policy

173. Service Listing Policy

174. Service Categorization Policy

175. Booking Request Policy

176. Acceptance & Rejection Policy

177. Cancellation Policy

178. Rescheduling Policy

179. Service Fee Policy

180. Commission Deduction Policy

181. Refund Policy

182. Advance Payment Policy

183. Cash on Delivery Policy

184. Digital Payment Policy

185. Escrow Payment Policy

186. Insurance Coverage Policy

187. Damage Liability Policy

188. Consumer Protection Policy

189. Service Guarantee Policy

190. No-Show Policy

191. Delay Penalty Policy

192. Grievance Redressal Policy

193. Service Rating Policy

194. Customer Review Policy

195. Review Moderation Policy

196. Fraudulent Booking Policy

197. Fake Review Policy

198. Duplicate Listing Policy

199. Misrepresentation Policy

200. Privacy of Household Policy

201. Safety & Security Policy

202. Women Safety Policy

203. Child Safety Policy

204. Elderly Care Policy

205. Professional Conduct Policy

206. Uniform & ID Badge Policy

207. Equipment & Tools Policy

208. Health & Hygiene Policy

209. Covid-19 Safety Policy

210. Alcohol & Drug Prohibition Policy

211. Harassment Prevention Policy

212. Non-Discrimination Policy

213. Community Standards Policy

214. Contractual Obligation Policy

215. Employment Status Policy

216. Taxation Compliance Policy

217. Labor Law Compliance Policy

218. Insurance Policy

219. Data Protection Policy

220. Background Verification Renewal Policy

221. Account Suspension Policy

222. Termination Policy

223. Appeal Policy

224. Household Services Policy Amendment

📘 Pillar E – Jobs & Career Platform (225–280)

225. Employer Registration Policy

226. Employer Verification Policy

227. Job Posting Policy

228. Duplicate Job Prevention Policy

229. Fraudulent Job Posting Policy

230. Recruitment Agency Policy

231. Candidate Registration Policy

232. Resume Upload Policy

233. Fake Resume Prevention Policy

234. Candidate Verification Policy

235. Job Application Policy

236. Shortlisting Policy

237. Interview Scheduling Policy

238. Offer Letter Policy

239. Offer Transparency Policy

240. Salary Disclosure Policy

241. Equal Opportunity Policy

242. Diversity Hiring Policy

243. Background Check Policy

244. Reference Check Policy

245. Job Trial Policy

246. Internship Policy

247. Apprenticeship Policy

248. Freelance Job Policy

249. Contract Job Policy

250. Permanent Job Policy

251. Job Promotion Policy

252. Job Termination Policy

253. Job Withdrawal Policy

254. Candidate No-Show Policy

255. Employer No-Show Policy

256. Recruitment Fee Policy

257. Payment Protection Policy

258. Salary Disbursement Policy

259. Taxation Policy

260. PF & ESI Compliance Policy

261. Labor Law Compliance Policy

262. Work From Home Policy

263. Remote Hiring Policy

264. Cross-Border Hiring Policy

265. Grievance Redressal Policy

266. Harassment Prevention Policy

267. Discrimination Policy

268. Workplace Safety Policy

269. Disability Inclusion Policy

270. Gender Neutral Hiring Policy

271. Candidate Rating Policy

272. Employer Rating Policy

273. Review Moderation Policy

274. Fraudulent Review Policy

275. Data Privacy Policy

276. Data Protection Policy

277. Account Suspension Policy

278. Termination Policy

279. Appeal Mechanism Policy

280. Jobs Platform Policy Amendment

📘 Pillar F – E-commerce & Retail (281–336)

281. Vendor Registration Policy

282. Vendor Verification Policy

283. Product Listing Policy

284. Duplicate Listing Policy

285. Counterfeit Prevention Policy

286. Fake Product Ban Policy

287. Quality Control Policy

288. Packaging Standards Policy

289. Expiry Date Policy

290. Warranty Policy

291. Return Policy

292. Refund Policy

293. Replacement Policy

294. Exchange Policy

295. No-Return Items Policy

296. Refund Timeline Policy

297. Payment Policy

298. COD Policy

299. Digital Wallet Payment Policy

300. Payment Gateway Policy

301. EMI Policy

302. BNPL Policy

303. Pricing Policy

304. Discount Policy

305. Coupon Policy

306. Cashback Policy

307. Affiliate Commission Policy

308. Loyalty Points Policy

309. Subscription Product Policy

310. Flash Sale Policy

311. Pre-Order Policy

312. Auction Policy

313. Dynamic Pricing Policy

314. Surge Pricing Policy

315. Seasonal Pricing Policy

316. Vendor Commission Policy

317. Vendor Settlement Policy

318. Shipping Policy

319. Delivery Policy

320. International Shipping Policy

321. Lost Package Policy

322. Damaged Package Policy

323. Logistics Partner Policy

324. Warehouse Policy

325. Stock Management Policy

326. Inventory Auditing Policy

327. Vendor Liability Policy

328. Customer Liability Policy

329. Consumer Protection Policy

330. Grievance Redressal Policy

331. Fraud Prevention Policy

332. Fake Review Policy

333. Review Moderation Policy

334. Account Suspension Policy

335. Termination Policy

336. E-commerce Policy Amendment

📘 Pillar G – Utility Services, Recharges & Bills (337–392)

337. Recharge Service Policy

338. Utility Service Policy

339. Mobile Recharge Policy

340. DTH Recharge Policy

341. Electricity Bill Payment Policy

342. Water Bill Payment Policy

343. Gas Bill Payment Policy

344. Broadband Bill Payment Policy

345. Loan Repayment Service Policy

346. Insurance Premium Payment Policy

347. Wallet Balance Requirement Policy

348. Transaction Fee Policy

349. Operator Listing Policy

350. Dynamic Operator Fetch Policy

351. Pending Transaction Retry Policy

352. Refund on Failed Transaction Policy

353. Transaction Status Update Policy

354. User Notification Policy

355. Email/SMS Alerts Policy

356. Push Notification Policy

357. Auto Retry Policy

358. Maximum Retry Limit Policy

359. Refund Timeline Policy

360. Refund Mode Policy

361. Refund Notification Policy

362. Chargeback Handling Policy

363. Fraud Detection Policy

364. Duplicate Recharge Prevention Policy

365. Fake Transaction Prevention Policy

366. KYC Requirement Policy

367. AML Compliance Policy

368. RBI Compliance Policy

369. Taxation Policy

370. GST Invoice Policy

371. Operator Settlement Policy

372. Commission Distribution Policy

373. Consolidated Fund Policy

374. API Integration Policy

375. API Key Security Policy

376. IP Restriction Policy

377. Rate Limiting Policy

378. Unauthorized Access Logging Policy

379. IP Blacklisting Policy

380. Email Alert Policy

381. User Support Policy

382. Grievance Redressal Policy

383. Account Suspension Policy

384. Termination Policy

385. Appeal Mechanism Policy

386. Consumer Protection Policy

387. Data Privacy Policy

388. Data Protection Policy

389. PCI DSS Compliance Policy

390. Security Audit Policy

391. Business Continuity Policy

392. Utility Services Policy Amendment

📘 Pillar H – Food Delivery Platform (393–448)

393. Restaurant Onboarding Policy

394. Restaurant Verification Policy

395. Food License Compliance Policy

396. Packaging Standards Policy

397. Hygiene Policy

398. Menu Listing Policy

399. Duplicate Menu Prevention Policy

400. Dynamic Pricing Policy

401. Discount & Offer Policy

402. Cashback Policy

403. Delivery Partner Onboarding Policy

404. Delivery Partner Verification Policy

405. Training Policy

406. Uniform & ID Policy

407. Delivery Partner Conduct Policy

408. Alcohol Ban Policy

409. Tobacco Ban Policy

410. Hazardous Item Ban Policy

411. Order Placement Policy

412. Order Cancellation Policy

413. Late Delivery Policy

414. No-Show Delivery Policy

415. Wrong Order Policy

416. Food Quality Complaint Policy

417. Refund Policy

418. Replacement Policy

419. Consumer Protection Policy

420. Insurance Coverage Policy

421. Grievance Redressal Policy

422. Customer Review Policy

423. Review Moderation Policy

424. Fraudulent Review Policy

425. Restaurant Liability Policy

426. Delivery Partner Liability Policy

427. Customer Liability Policy

428. Safety & Security Policy

429. Women Safety Policy

430. Night-Time Delivery Policy

431. Elderly & Child Care Delivery Policy

432. Professional Conduct Policy

433. Harassment Prevention Policy

434. Discrimination Policy

435. Taxation Compliance Policy

436. GST Invoice Policy

437. Labor Law Compliance Policy

438. Food Safety Audit Policy

439. Health Check Policy

440. Account Suspension Policy

441. Termination Policy

442. Appeal Mechanism Policy

443. Third-Party Logistics Policy

444. Packaging Waste Management Policy

445. Environmental Compliance Policy

446. Carbon Neutrality Policy

447. Sustainability Policy

448. Food Delivery Policy Amendment

📘 Pillar I – Ride Sharing & Logistics (449–504)

449. Driver Onboarding Policy

450. Driver Verification Policy

451. Vehicle Registration Policy

452. Vehicle Fitness Policy

453. Vehicle Insurance Policy

454. Driver Conduct Policy

455. Rider Conduct Policy

456. Cancellation Policy

457. Pricing Policy

458. Surge Pricing Policy

459. Dynamic Fare Policy

460. Carpooling Policy

461. Ride-Sharing Insurance Policy

462. Parcel Delivery Policy

463. Logistics Partner Policy

464. Lost Item Policy

465. Damaged Goods Policy

466. Return Logistics Policy

467. Refund Policy

468. Compensation Policy

469. No-Show Driver Policy

470. No-Show Rider Policy

471. Women Safety Policy

472. Child Safety Policy

473. Elderly Rider Policy

474. Professional Conduct Policy

475. Uniform & ID Badge Policy

476. Alcohol Ban Policy

477. Drug Ban Policy

478. Harassment Prevention Policy

479. Non-Discrimination Policy

480. Background Check Policy

481. Driver Rating Policy

482. Rider Rating Policy

483. Review Moderation Policy

484. Fraudulent Review Policy

485. Account Suspension Policy

486. Termination Policy

487. Appeal Policy

488. Taxation Policy

489. GST Invoice Policy

490. Labor Law Compliance Policy

491. Insurance Coverage Policy

492. Accident Response Policy

493. Emergency Assistance Policy

494. Panic Button Policy

495. Data Privacy Policy

496. Data Protection Policy

497. Fraud Prevention Policy

498. Fake Booking Prevention Policy

499. Duplicate Account Ban Policy

500. Multi-Platform Ban Policy

501. Grievance Redressal Policy

502. Consumer Protection Policy

503. Security Audit Policy

504. Ride-Sharing Policy Amendment

📘 Pillar J – Finance, Wallets & Payments (505–560)

505. User Wallet Registration Policy

506. Multi-Wallet Architecture Policy

507. Wallet KYC & AML Compliance Policy

508. PAN & Aadhaar Verification Policy

509. Bank Account Linking Policy

510. UPI Integration Policy

511. Card-on-File Tokenization Policy

512. Payment Gateway Integration Policy

513. Escrow Payment Policy

514. Transaction Fee Transparency Policy

515. Platform Commission Deduction Policy

516. Merchant Payout Policy

517. Refund Timeline Policy

518. Partial Refund Policy

519. Chargeback Handling Policy

520. Failed Transaction Policy

521. Double Debit Resolution Policy

522. Disputed Transaction Resolution Policy

523. Fraudulent Transaction Detection Policy

524. Money Laundering Prevention Policy

525. Terror Financing Prohibition Policy

526. Crypto Wallet Registration Policy

527. Crypto KYC Policy

528. Private Key Security Policy

529. Seed Phrase Protection Policy

530. Cold Wallet Storage Policy

531. Hot Wallet Usage Policy

532. Crypto Transaction Fee Policy

533. Fiat-to-Crypto Conversion Policy

534. Crypto-to-Fiat Conversion Policy

535. Peer-to-Peer Transfer Policy

536. Cross-Border Transfer Policy

537. International Remittance Compliance Policy

538. Multi-Currency Wallet Policy

539. Currency Conversion Fee Policy

540. Wallet Top-Up Policy

541. Wallet Withdrawal Policy

542. Minimum Balance Policy

543. Maximum Transaction Limit Policy

544. Daily/Monthly Spending Limit Policy

545. Transaction Rate-Limiting Policy

546. Suspicious Transaction Reporting Policy

547. Automated Account Freeze Policy

548. Blacklisted Account Policy

549. Interest on Wallet Balance Policy

550. Cashback & Rewards Policy

551. Loyalty Points Conversion Policy

552. Subscription Auto-Debit Policy

553. EMI & BNPL Payment Policy

554. QR Code Payment Policy

555. NFC & Contactless Payment Policy

556. Biometric Payment Authorization Policy

557. OTP & Multi-Factor Authentication Policy

558. Transaction History Retention Policy

559. Data Encryption & Tokenization Policy

560. Finance & Wallet Policy Amendment Procedure