Effective Date: August 19, 2025
Last Updated: August 19, 2025

Zyngram IT Services Private Limited (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy, security, and trust of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media platform, websites, and mobile applications (collectively, “Services”).

By accessing or using Zyngram, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Services.

1. Information We Collect

a. Personal Information

• Name, contact details (email, phone number), date of birth, gender.

• Zyngram Identification Number (ZIN) and account credentials.

b. Usage & Engagement Data

• Posts, messages, chats, comments, shares, reactions.

• Referral activities and engagement-based interactions.

• Log files, IP address, device identifiers, browser type, operating system.

c. Location Data

• Approximate or precise location for ZIN generation, geo-mapping, and fraud prevention.

d. Technical Data

• Cookies, session tokens, analytics data, and crash reports.

2. How We Use Your Information

We use collected information to:

• Provide and manage your Zyngram account.

• Enable social engagement, content sharing, and communication.

• Personalize your feed, notifications, and platform experience.

• Ensure security, detect fraud, and enforce our Penal System.

• Conduct analytics, research, and service improvements.

• Comply with legal and regulatory obligations.

3. How We Share Your Information

We may share your information with:

• Service Providers: Hosting, analytics, and moderation providers.

• Business Partners: Authorized vendors or partners providing services within Zyngram.

• Legal Authorities: To comply with laws, court orders, or government requests.

• Other Users: Limited information (profile name, ZIN, posts) may be visible to others.

We never sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Remember user preferences.

• Improve website/app functionality.

• Analyze traffic and usage trends.

• Deliver personalized content and notifications.

You may disable cookies in your browser, but some features may not function properly.

5. Data Storage & Security

• Data is stored securely on encrypted servers.

• Multi-layer authentication and IP tracking help protect accounts.

• Access to sensitive data is restricted to authorized personnel only.

• Despite best efforts, no system is 100% secure. Users should safeguard their credentials.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access, update, or correct your personal data.

• Request deletion of your account and data.

• Restrict or object to certain data processing.

• Withdraw consent (where applicable).

• Request a copy of your data (data portability).

Requests can be made by contacting our Data Protection Officer (DPO) at: info@zyngram.net

7. Retention of Data

• We retain your data for as long as your account is active or as required by law.

• Deleted accounts undergo permanent erasure after a defined retention period.

8. International Data Transfers

Zyngram may process and store data outside your country of residence. By using our Services, you consent to such transfers, subject to applicable data protection standards.

9. Children’s Privacy

• Zyngram is not intended for users under 18 years of age.

• We do not knowingly collect personal data from minors.

• If discovered, such accounts will be terminated.

10. Policy Updates

• We may update this Privacy Policy from time to time.

• Updated versions will be posted with a revised Last Updated date.

• Users are encouraged to review regularly.

11. Contact Us

Privacy & Compliance Office
Zyngram IT Services Private Limited
📧 Email: info@zyngram.net
📞 Phone: +91-7013709860
📍 Address: Hyderabad, India